Refund Policy
Last updated: October 25, 2026
We want you to be comfortable subscribing. This page explains how refunds and cancellation work for Lenimio Pro.
Cancel any time
Choose Manage subscription in the app to cancel. Cancelling stops future renewals. You keep Pro until the end of the period you have paid for.
Refunds
- First payment: 7 days. If Lenimio Pro is not right for you, email support@lenimio.com within 7 days of your first payment on a plan and we will refund it in full. No explanation needed.
- Renewals: 3 days. If a subscription renews and you did not mean it to, email us within 3 days of the renewal charge and we will refund that charge.
- Billing errors. If we charge you by mistake or twice, we will refund the incorrect charge.
- Service problems. If we cannot give you the Pro features you paid for, we will refund the affected period.
Outside these cases, payments for a period that has already started are not refundable. Where the law of your country gives you a right to a refund, that right is not affected.
How to ask
Email support@lenimio.com from the address on your account and tell us which charge it is. We reply within 2 business days. Approved refunds go back to the original payment method through Stripe, and usually appear within 5 to 10 business days, depending on your bank.
Taxes
If we collected tax on a payment, we refund it with the payment.
Contact
support@lenimio.com